In financial services, our customers are focused on enhancing customer experiences by building friction-less, always on, agile digital solutions leveraging our cloud. Our collaboration with Mastercard will accelerate the development of emerging technologies aimed at helping its partners build and securely scale new solutions to drive financial security and sustainable growth. Morgan Stanley Capital International is delivering new capabilities to help investors quickly and efficiently manage data to gain intelligent insights on risk and performance drivers leveraging Azure Data Services. In the U.K., Finastra is bringing even more mission-critical solutions to the cloud for its customers and Refinitiv is helping financial firms collaborate and unlock the power of their data and insights. National Australia Bank is accelerating its cloud innovation to create compelling customer experiences, and in Singapore, Standard Chartered Bank is taking a cloud-first approach to make banking more accessible across its network. In addition, we are partnering with Germany-based Munich RE to store and leverage insured population data for risk management and product development using Azure Cosmos DB in a way that meets regulatory and compliance requirements.
Hands On with Remote Assist, a compelling HoloLens application, at Microsoft Build
DOWNLOAD: https://urlcod.com/2vzohu
When using the HoloLens 2 to build the Orion spacecraft, Lockheed Martin reported that tasks requiring an 8-hour shift were reduced to under 45 minutes. Visualizing step-by-step instructions above a piece of complex machinery allows workers to receive intuitive, on-the-job training. Using Remote Assist, senior personnel can remotely view what the HoloLens wearer is seeing and offer further support to streamline the workflow process. By reducing errors and slashing time wasted, tasks are completed with efficiency and enable workers to operate uninhibited.
Help Lightning: A relative underdog compared to the other names on this list, Help Lightning does have an ace up its sleeve. While other remote AR apps enable remote experts to draw on the camera view or insert digital content, Help Lightning can actually insert the remote experts' hands into the camera view. The platform applies patented technology that converges two real-time video feeds and, along with computer vision for hand detection, creates the illusion of the hands from one feed appearing in the other. This gives "reach out and touch someone" a new meaning!
MR enables users to collaborate, get advice, or view demonstrations worldwide using heads-up, hands-free real-time video calls enhanced with holographic markup. From learning to innovation and from inspections to repairs, remote collaboration enables many scenarios with minimal deployment effort.
Some manufacturers are building customer support programs in which they will bundle HoloLens 2 devices with their products that include instructions and remote support, generating revenue and providing another level of support that enables more self-service along with expedient remote expert assistance.
While remote collaboration can often be deployed quickly and easily with minimal change management, significant effort must be dedicated to work instructions and visualization. Teams must document processes, map out process changes, gather or create 3D assets, build instructions, and test and refine iteratively until the visualizations and instructions provide consistent value to users. Frontline workers and their managers must trust the materials and find the experience to be both relevant and high quality. Otherwise, despite the best efforts of innovation teams, adoption is likely to falter quickly without buy-in from users and stakeholders. 2ff7e9595c
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